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UID:153305-20260304T131500Z@medtrade.com
DTSTAMP:20260624T221128Z
DTSTART:20260304T131500Z
DTEND:20260304T134500Z
SUMMARY:TT15: Neru Health
DESCRIPTION:Tech Talk by Neru Health. Medtrade’s First Human-AI Interview: How Fragmented Patient Journeys Drain Your P&amp\;L (And How to Adopt AI to Fix It)\nIn this live session\, Maria\, the CTO of Neru Health\, interviews Nora\, an agentic AI system managing thousands of real DME patient interactions across the lifecycle.\nTogether\, they will answer the exact questions every DME leader is asking: Where are we losing revenue in the patient journey\, how can AI actually fix it\, and how do we adopt it without breaking our operations?\nDMEs are under pressure to grow in an environment of declining reimbursement and rising operational costs. The real constraint isn’t effort — it’s fragmentation. When intake\, adherence\, resupply\, and retention operate in silos\, patients churn\, staff work balloons\, and revenue quietly leaks across the patient lifecycle.\nThe conversation explores how aligning operations to patient behavior\, rather than internal workflows\, changes outcomes across the lifecycle. We’ll examine how leading DMEs are rethinking operations through automation and AI to:\n● Improve patient outcomes and satisfaction\n● Grow revenues and reduce costs\n● Unify fragmented systems\nWho should attend\nThis session is designed for DME leaders who own or influence patient operations and are feeling pressure from rising call volume\, patient attrition\, staffing constraints\, or resupply leakage.
LOCATION:Expo Hall\, Tech Talk Stage
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