TEC04: AI in DME: Trends, Impact, and What’s Next

"Lock Your Digital Door: Safeguarding Your Assets and Keeping Yourself Protected" not only addresses immediate cybersecurity concerns but also emphasizes the importance of future-proofing your digital defense. By advocating for proactive measures to prepare for future software spending and budgeting, ensuring that resources are allocated wisely to maintain robust cybersecurity protocols. Nick will outline the necessary protections HME businesses should have in place, emphasizing the role of comprehensive cybersecurity policies, employee training, and regular system audits. The session also provides recommendations on vetting out software, guiding you through a meticulous process to select and integrate secure solutions. Additionally, it explores the evolving landscape of future software tools, delving into the realms of AI and automation, empowering businesses to stay ahead of technological advancements and leverage innovative tools while maintaining a secure digital environment. Join Nick’s session to hear about what can happen if your HME is not locking its digital door and how you can start today!

This practical, action-oriented session will provide healthcare leaders with a comprehensive roadmap to prepare their organization's for successful AI integration. Attendees will learn how to audit their current processes, identify AI-ready opportunities, and redesign workflows to improve patient outcomes. Real-world examples, templates, and checklists will be provided to help avoid common pitfalls and support sustainable AI adoption.

Attendees will walk away with:

• A step-by-step framework to assess and prepare your organization for AI
• Tools for redesigning workflows and managing change
• Insights from real examples of what works—and what doesn’t—when onboarding AI

Where Automation Meets Execution and Profitability Follows
The HME industry is advancing at a pace like never before, with technology transforming the way providers deliver care, streamline operations, and protect margins. From automation and AI-driven workflows to digital patient engagement and predictive analytics, today’s innovations are reshaping what success looks like for modern HME businesses.

In this session, presented by a former HME owner/operator and leading innovator in the healthcare technology space, you’ll learn how to harness emerging technology to strengthen infrastructure, ensure compliance, and deliver on the expectations of payors, providers, and patients alike. Great care, operational excellence, and improved profitability are all possible when technology and execution work together.

It’s not what you’re doing that’s limiting your potential—it’s the way you’re doing it. Come discover how to run the best HME you’ve ever experienced with more ease, efficiency, and profit than you thought was possible.