Forensic Denials – DME (Bring a smart phone to assist in the investigation)
Eagle-eyed reimbursement experts Stephanie Robinson, VGM and Dan Fedor U.S. Rehab will review some of the most horrific DME claim denials as they assembles the pieces left behind to determine the culprit. They will, along with the witnesses (the attendees), will re-create the scene of the denial / non affirmation and investigate each one to determine if it was an innocent error, or intentional, or something even darker.
This is an interactive session where the attendees WILL participate during the investigation of some of the most hair-raising denials (claim submission, prior authorization, post pay audit). Bring your smart phone or computer to participate in the investigations. The investigators WILL uncover what went horribly wrong from the intent of the policy to that fateful day of the denial with the objective to resurrect the current denial(s) and implement procedures to reduce (eliminate) the chance of these horrible denials in the future.
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