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Jennifer Leon

Jennifer Leon

Head of Patient CollectionsBrightree

Jennifer Leon has led Brightree’s Patient Collections Division for over 15 years, helping healthcare providers optimize revenue recovery and strengthen patient financial engagement. A respected voice in the post-acute care industry, Jennifer is a frequent speaker at national conferences including Medtrade, Heartland, and NHIA, where she shares actionable insights on operational efficiency, digital transformation, and patient payment strategies.

In addition to her speaking engagements, Jennifer is a regular contributor to leading industry publications, offering thought leadership on how automation and modern digital tools can streamline collections, improve patient satisfaction, and drive bottom-line results.

Passionate about empowering providers, Jennifer’s mission is to help organizations leverage automation and technology to collect more from their private pay patients—efficiently, compassionately, and sustainably.

Tue Mar 031:00 PM – 2:00 PM121 A-C

TEC05: AI in Motion: Automating the HME Revenue Cycle for Healthier Cash Flow

The future of HME revenue cycle management is here—automated, intelligent, and built for a patient-first experience. In this session, Noel Tauzin and

The future of HME revenue cycle management is here—automated, intelligent, and built for a patient-first experience. In this session, Noel Tauzin and Jennifer Leon will explore how AI, machine learning, and digital intake solutions are revolutionizin

The future of HME revenue cycle management is here—automated, intelligent, and built for a patient-first experience. In this session, Noel Tauzin and Jennifer Leon will explore how AI, machine learning, and digital intake solutions are revolutionizing HME operations—from front-end order intake to back-end billing and collections. Discover how HME providers are using automation and predictive analytics to reduce administrative friction, accelerate

The future of HME revenue cycle management is here—automated, intelligent, and built for a patient-first experience. In this session, Noel Tauzin and Jennifer Leon will explore how AI, machine learning, and digital intake solutions are revolutionizing HME operations—from front-end order intake to back-end billing and collections. Discover how HME providers are using automation and predictive analytics to reduce administrative friction, accelerate cash flow, and streamline reimbursement across commercial, government, and patient payers. Learn how smart technologies and global service partnerships are helping teams "do more with less," optimize staffing, and focus more time on what matters most: delivering equipment, support, and care to the patients who rely on it. Join us for practical insights you can apply right away to modernize your revenue cycle and improve both financial and patient outcomes.

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Collaborative (2 speakers; 60 min)Session TypeTechnology and InnovationSession Track
Noel Tauzin
Noel TauzinHead of Revenue Cycle Management, Brightree
Jennifer Leon
Jennifer LeonHead of Patient Collections, Brightree
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
Please include five learning objectives::Identify critical revenue cycle pain points in HME operations. Evaluate real-world use cases. Understand how technology improves the patient experience. Apply proven strategies to optimize workflows/payer reimbursement. Leverage service partnerships
Session Handouts:Handout Link