Jennifer Leon
Head of Patient CollectionsBrightreeJennifer Leon has led Brightree’s Patient Collections Division for over 15 years, helping healthcare providers optimize revenue recovery and strengthen patient financial engagement. A respected voice in the post-acute care industry, Jennifer is a frequent speaker at national conferences including Medtrade, Heartland, and NHIA, where she shares actionable insights on operational efficiency, digital transformation, and patient payment strategies.
In addition to her speaking engagements, Jennifer is a regular contributor to leading industry publications, offering thought leadership on how automation and modern digital tools can streamline collections, improve patient satisfaction, and drive bottom-line results.
Passionate about empowering providers, Jennifer’s mission is to help organizations leverage automation and technology to collect more from their private pay patients—efficiently, compassionately, and sustainably.
Patient Pay Playbook: Your Gameplan to Quick Wins for Faster Collections
This session will explore how technologies such as digital delivery, Text-to-Pay, AutoPAY, and intelligent payment reminders help organizations increa
…This session will explore how technologies such as digital delivery, Text-to-Pay, AutoPAY, and intelligent payment reminders help organizations increase operational efficiency while meeting the expectations of today's healthcare consumer. Attendees w
…This session will explore how technologies such as digital delivery, Text-to-Pay, AutoPAY, and intelligent payment reminders help organizations increase operational efficiency while meeting the expectations of today's healthcare consumer. Attendees will also learn how patient payment insights can be used to better understand payment behaviors and preferences, enabling more personalized financial engagement that drives higher payment rates and fas
…This session will explore how technologies such as digital delivery, Text-to-Pay, AutoPAY, and intelligent payment reminders help organizations increase operational efficiency while meeting the expectations of today's healthcare consumer. Attendees will also learn how patient payment insights can be used to better understand payment behaviors and preferences, enabling more personalized financial engagement that drives higher payment rates and faster collections. Beyond achieving immediate operational gains, this session will discuss why a digital-first patient pay strategy is a critical investment for the future. Organizations that leverage automation and data-driven insights are better positioned to adapt to evolving patient expectations, optimize financial performance, and build a sustainable, technology-enabled revenue cycle that supports long-term growth.
Show MoreClick the title to see all detailsShow More