Shrinking reimbursement has become the industry's biggest challenge, yet many providers continue searching for growth by pursuing more referrals inste
…Shrinking reimbursement has become the industry's biggest challenge, yet many providers continue searching for growth by pursuing more referrals instead of maximizing the value of the ones they already have. The reality is that every patient interact
…Shrinking reimbursement has become the industry's biggest challenge, yet many providers continue searching for growth by pursuing more referrals instead of maximizing the value of the ones they already have. The reality is that every patient interaction presents opportunities to improve patient care while capturing revenue the organization has already earned.
Drawing on decades of owner/operator and healthcare executive experience, this session c
…Shrinking reimbursement has become the industry's biggest challenge, yet many providers continue searching for growth by pursuing more referrals instead of maximizing the value of the ones they already have. The reality is that every patient interaction presents opportunities to improve patient care while capturing revenue the organization has already earned.
Drawing on decades of owner/operator and healthcare executive experience, this session challenges attendees to rethink revenue growth by focusing on the entire patient journey rather than individual transactions. Participants will discover how operational excellence, cross-functional collaboration, and standardized workflows uncover clinically appropriate opportunities that improve patient outcomes while naturally strengthening financial performance. When organizations focus on delivering the complete patient solution, revenue follows.
This session introduces four revenue engines: capturing every covered dollar through documentation and claim optimization; expanding every referral by identifying additional products and services patients legitimately qualify for; creating meaningful retail opportunities that enhance patient outcomes; and building long-term recurring revenue through resupply, retention, and ongoing patient engagement.
Using practical lessons learned from years of operating and leading HME organizations, attendees will identify hidden revenue opportunities, strengthen the patient experience, and improve financial performance without adding regulatory burden or chasing more referrals. Participants will leave with practical strategies to transform every referral into a more complete patient solution while creating sustainable growth.
Show MoreClick the title to see all detailsShow MoreCollaborative (2 speakers; 60 min)Session TypeBusiness OperationsSession Track
Dewey RoofCEO, Valere Health
Kim CuceChief Operating Officer, Genesis Oxygen and Home Medical Equipment
