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Lisa Wells

Lisa Wells

Senior Vice PresidentMed-South, Inc. & Affiliates

Lisa Wells is Senior Vice President at Med-South, Inc. & Affiliates, bringing over two decades of experience in the home medical equipment industry.

A strong advocate for mentorship and workforce development, Lisa is passionate about growing the next generation of leaders in HME. Her leadership style is grounded in collaboration, accountability, and a deep understanding of the regulatory and payer landscape.

Lisa also serves in leadership roles across the industry, including:

· Chair, National Supplier Clearinghouse Advisory Council

· Chair, Jurisdiction C Medicare Advisory Council

· Vice Chair, American Association for Homecare Regulatory Council

· Member, AAHomecare Payor Council

· Vice President, Alabama Durable Medical Equipment Association (ADMEA)

Lisa is a long-standing member of AAHomecare, VGM and is widely recognized for her solution-driven approach and commitment to industry advancement.

Outside of her professional work, Lisa enjoys life with her husband, bonus child, daughter-in-law, and beautiful granddaughter.

Tue Mar 0311:15 AM – 12:45 PM122 A-C

AU05: Provider Enrollment Success…Does Your HME Make the Cut?

Whether you are new to the DMEPOS landscape, are planning to expand operations, or are even an existing supplier, keeping your provider enrollment fil…Whether you are new to the DMEPOS landscape, are planning to expand operations, or are even an existing supplier, keeping your provider enrollment file accurate and current is key to successful operations. An application denial can delay business ope…Whether you are new to the DMEPOS landscape, are planning to expand operations, or are even an existing supplier, keeping your provider enrollment file accurate and current is key to successful operations. An application denial can delay business operations while a PTAN revocation can completely stall cash flow. And, as the next round of competitive bidding approaches, suppliers that do not have proper licensure and reporting in PECOS may find themselves inable to meet program qualifications, leaving them disqualified to submit and participate in the program. The CMS considers provider enrollment a method to control fraud and abuse, which means it is even more critical to understand the information being reported…or not. In this session, resident provider enrollment experts Kelly Grahovac, Denise Leard, Lisa Wells, and Tim Safley will explain how to complete and report changes on your enrollment file to ensure interruptions to operations and cash flow don’t affect your HME business. Getting your business accredited is only step one. Learn how you can prepare for your CMS site inspection and pass with flying colors! Ensure your organization meets competitive bidding program qualifications. Time will also be spent reviewing common denial and revocation reasons.Show MoreClick the title to see all details

Panel (3 or more speakers; 90 min)Session TypeAudits and ComplianceSession Track
Kelly Grahovac
Denise Leard
Lisa Wells
Timothy Safley
Kelly Grahovac
Kelly GrahovacGeneral Manager, The van Halem Group
Denise Leard
Denise LeardShareholder/Attoney, Brown & Fortunato
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Timothy Safley
Timothy SafleyOwner, Safley Health Care Consulting
Kelly Grahovac
Kelly GrahovacGeneral Manager, The van Halem Group
Denise Leard
Denise LeardShareholder/Attoney, Brown & Fortunato
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Timothy Safley
Timothy SafleyOwner, Safley Health Care Consulting
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
If yes, who would you recommend as your fellow panelist?:Lisa Wells, Denise Leard
Please include five learning objectives::Develop your "CBP Ready" enrollment file; Develop a 'game plan' for future site inspections; Explain the appropriate responses for proper reporting on the CMS-855S form; Identify common mistakes that result in denials, deactivations and revocations; recog
Mon Mar 021:00 PM – 2:00 PM126 A-C

MC01: Building Effective Relationships and Dealing with Common Challenges with Payors

Learn the basics of building and maintaining effective relationships with payors. This session will cover communication strategies, understanding payo…Learn the basics of building and maintaining effective relationships with payors. This session will cover communication strategies, understanding payor requirements, and tips for successful negotiations. Presented by the AAHomeCare Payer Relations Co…Learn the basics of building and maintaining effective relationships with payors. This session will cover communication strategies, understanding payor requirements, and tips for successful negotiations. Presented by the AAHomeCare Payer Relations CouncilShow MoreClick the title to see all details

Panel (3 or more speakers; 90 min)Session TypeManaged CareSession Track
Devin DeLozier
Lisa Wells
Amanda Minimi
Diane Racicot
Devin DeLozier
Devin DeLozierNational Director, Market Access Business Development, Cardinal Health
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Amanda Minimi
Amanda MinimiVice President of Health Solution Marketing & Operations, Aeroflow Health
Diane Racicot
Diane RacicotVP, Payer Relations, National Seating & Mobility
Devin DeLozier
Devin DeLozierNational Director, Market Access Business Development, Cardinal Health
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Amanda Minimi
Amanda MinimiVice President of Health Solution Marketing & Operations, Aeroflow Health
Diane Racicot
Diane RacicotVP, Payer Relations, National Seating & Mobility
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
Please include five learning objectives::● Communication strategies with payors ● Understanding and meeting payor requirements ● Introduction to negotiation basics ● Tips for effective collaboration and problem-solving ● Common challenges in payor relations ● Strategies for addressing claim deni
Session Handouts:Handout Link
Mon Mar 023:30 PM – 5:00 PM126 A-C

MC06: Introduction to Payer Relations/Landscape for the DME Industry and Payor Landscape

This session will provide a basic comprehensive overview of payer relations in the DME industry, including key stakeholders, regulatory bodies, and th…This session will provide a basic comprehensive overview of payer relations in the DME industry, including key stakeholders, regulatory bodies, and the role of payors. Attendees will gain an understanding of the foundational concepts necessary to nav…This session will provide a basic comprehensive overview of payer relations in the DME industry, including key stakeholders, regulatory bodies, and the role of payors. Attendees will gain an understanding of the foundational concepts necessary to navigate payor relationships. Presented by the AAHomeCare Payer Relations CouncilShow MoreClick the title to see all details

Panel (3 or more speakers; 90 min)Session TypeManaged CareSession Track
Melanie Ewald
Yelena Brusilovsky
Lisa Wells
Miriam Lieber
Melanie Ewald
Melanie EwaldVP, Payer Relations & Reimbursement, VGM & Associates
Yelena Brusilovsky
Yelena BrusilovskyVice President, Commercial Sales, ADSG | Edgepark, Cardinal Health at-Home Solutions Businesses
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Miriam Lieber
Miriam LieberPresident, Lieber Consulting
Melanie Ewald
Melanie EwaldVP, Payer Relations & Reimbursement, VGM & Associates
Yelena Brusilovsky
Yelena BrusilovskyVice President, Commercial Sales, ADSG | Edgepark, Cardinal Health at-Home Solutions Businesses
Lisa Wells
Lisa WellsSenior Vice President, Med-South, Inc. & Affiliates
Miriam Lieber
Miriam LieberPresident, Lieber Consulting
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
Please include five learning objectives::● Overview of the DME industry ● Key stakeholders: patients, providers, suppliers, and payors, payor personas ● Regulatory landscape ● Introduction to types of payors: private insurance, Medicare, Medicaid ● Basic insurance terminology ● Reimbursement pro
Session Handouts:Handout Link