William Kaigler
CEO, CoFoundersovaSageWill is a seasoned healthcare technology entrepreneur and business leader, currently serving as Co-Founder and CEO of sovaSage, a pioneering healthcare SaaS company focused on improving patient adherence to PAP therapy through AI-powered virtual coaching and workflow automation for the HME industry.
Will brings over two decades of experience founding and scaling innovative healthcare and technology ventures. He previously co-founded medSage Technologies, which introduced the first patient management platform for the home healthcare sector. The company was acquired by Philips Electronics in 2011. He later founded NewCare Solutions, a remote monitoring platform designed to enhance safety and predict clinical deterioration among seniors in assisted living and memory care facilities.
In addition to his entrepreneurial work, Will serves as an Adjunct Professor of Entrepreneurship at Carnegie Mellon University’s Tepper School of Business, where he mentors emerging innovators and future founders. He is also a Chair and Business Coach with Vistage International, a Board Advisor to Idelic Inc., a mentor with AlphaLab, and has held the role of Executive-in-Residence at UPMC Enterprises, collaborating on new startup ventures in healthcare innovation.
Will holds an MBA with Distinction from Carnegie Mellon University and a B.S. in Mechanical Engineering from West Virginia University. He resides in Wexford, Pennsylvania with his wife Julie, and is the proud father of three children and two stepchildren and enjoys time with his fur buddy, Daisy.
PD06: Human Touch vs. High Tech: Balancing Efficiency and Scale in PAP Adherence Support
Panel Objective:To explore how technological advancements—such as mobile apps, AI, and machine learning—are transforming the delivery of patient suppo…Panel Objective:To explore how technological advancements—such as mobile apps, AI, and machine learning—are transforming the delivery of patient support in PAP therapy. The focus will be on operational efficiency and scalability rather than clinical …Panel Objective:To explore how technological advancements—such as mobile apps, AI, and machine learning—are transforming the delivery of patient support in PAP therapy. The focus will be on operational efficiency and scalability rather than clinical adherence outcomes alone. The panel will discuss Pros’ and Con’s how different models (technology-driven, human-driven, and hybrid) are evolving within the HME landscape and what that means for the future of respiratory care delivery. As reimbursement models shift and margins tighten, the HME industry is at a crossroads: Can technology alone drive scalable patient engagement, or is the respiratory therapist still central to success? This panel will bring together “Thought Leaders” from across the spectrum—manufacturers developing AI-driven platforms, DMEs leveraging automation, and providers investing in live RT support—to debate the best paths forward. Attendees will gain insight into operational implications, cost savings, and the evolving workforce model, helping them make informed decisions about their own adherence strategies.Show MoreClick the title to see all details
