Kyle Neese
Vice President of SalesACU-ServeKyle Neese joined the ACU-Serve Team in June of 2024 and serves as Vice President of Sales.
Kyle’s career with HME started back with AllCall Connect in 2015, growing throughout the organization during and after the sale to Brightree in 2017. As Vice President of Sales at ACU-Serve, he specializes in driving revenue growth, optimizing resupply programs, and building strategic client partnerships. With a background spanning operations management, SaaS, and Medical Devices, Kyle leverages data-driven insights to enhance decision-making and operational efficiency.
BO06: Innovative Solutions in Modern Resupply
Join Kyle Neese for a strategic deep dive into modern resupply solutions across sleep and other chronic conditions, built on a foundation of patient c…Join Kyle Neese for a strategic deep dive into modern resupply solutions across sleep and other chronic conditions, built on a foundation of patient centricity. This session challenges legacy resupply models and introduces patient-first frameworks th…Join Kyle Neese for a strategic deep dive into modern resupply solutions across sleep and other chronic conditions, built on a foundation of patient centricity. This session challenges legacy resupply models and introduces patient-first frameworks that elevate engagement, improve adherence, and drive measurable clinical outcomes. You’ll explore emerging technologies, workflow automation, and human-first strategies that close the gaps in device utilization and patient satisfaction. Beyond theory, this session delivers a clear blueprint for healthcare providers and suppliers to align operational excellence with financial performance - unlocking sustainable growth through better patient experiences.Show MoreClick the title to see all details
WK04: Advanced Billing Workshop
This session builds upon the foundational content presented last year, offering a more comprehensive examination of critical challenges within the int…This session builds upon the foundational content presented last year, offering a more comprehensive examination of critical challenges within the intake, billing, collections, compliance, and audit processes. Attendees will gain insights into common…This session builds upon the foundational content presented last year, offering a more comprehensive examination of critical challenges within the intake, billing, collections, compliance, and audit processes. Attendees will gain insights into common operational pain points and receive actionable guidance for effectively addressing these issues. The presentation will feature interactive discussions and real-world case studies to enhance engagement and practical understanding. Key Topics of Discussion 1. Intake Process The session will underscore the importance of thorough insurance verification, including an in-depth discussion on CMS’s consolidation of billing across Skilled Nursing Facilities (SNF), Hospice, and Home Health (HH).Strategies will be presented for obtaining essential documentation when initial records lack sufficient detail to support medical necessity.Guidance will be provided on assembling a complete, billing-ready file, including accurate identification of the appropriate payment category for each product and a clear understanding of the corresponding billing requirements. 2. Billing and Collections Emphasis will be placed on the creation of clean claims that align with payer-specific billing guidelines, including the correct use of modifiers, narratives, span dates, and other critical elements. The variability among payers will be addressed.The session will explore best practices for achieving and maintaining a healthy accounts receivable, including key performance metrics and strategies for monitoring and responding to denial trends. 3. Compliance and Audit A review of CMS Quality and Supplier Standards will be conducted, highlighting the most frequent violations and offering practical approaches to mitigate risk.Attendees will gain an understanding of the various auditing entities and learn effective strategies for successfully navigating audit processes. Subject matter experts will present essential performance metrics across each operational area, equipping suppliers with the tools to monitor organizational health and drive continuous improvement. Participants will leave the session informed, confident, and empowered to implement best practices within their respective organizations.Show MoreClick the title to see all details
