Beyond Survival Mode: Leading Engaged Teams in the Age of AI
HME leaders spent the pandemic years keeping teams afloat - and the years since rebuilding engagement after survival mode. Just as the workforce found its footing, a new disruption arrived: AI. Today's employees aren't just tired; they're wondering whether the technology being rolled out to "help" them is really there to replace them. Engagement strategies built for the post-COVID era won't answer that question.
This presentation examines what leading an engaged HME workforce looks like now - and over the next five years. We'll explore why AI anxiety is the new burnout, how to position automation as a tool that elevates staff rather than threatens them, and how to communicate change so your most skeptical employees become your strongest adoption champions. Attendees will hear practical, field-tested approaches for building trust during constant disruption, redesigning roles as transactional work gets automated, and retaining institutional knowledge while embracing new technology.
You'll leave with a change communication framework and concrete engagement strategies you can put to work with your team immediately - no matter where your organization is on its AI journey.
Learning Objectives:
- Recognize the shift from post-COVID engagement challenges to AI-driven workforce anxiety.
- Position automation as a tool that elevates employees and patient care, not replaces them.
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Build a change communication plan that turns skeptics into champions.
