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Joey Graham

Joey Graham

CEOProchant

Joey is a homecare veteran with over 20 years in HME/DME, pharmacy operations and revenue cycle management. His focus is on boosting client profitability using advanced technology and processes, backed by a skilled team. Prior to Prochant, Joey was a Senior Consultant for Brightree, the #1 EMR for HME/DME. He holds an MBA from the University of West Florida.

Wed Mar 0411:15 AM – 12:45 PM131 A-C

BO08: From Policy to Profit: How Sound Procedures Unlock the Full Potential of Billing Technology

Unlock the full power of today’s billing and collection technologies by starting with what matters most: strong, well-defined policies and procedures.…Unlock the full power of today’s billing and collection technologies by starting with what matters most: strong, well-defined policies and procedures. In this dynamic, expert-led session, participants will explore how foundational workflows—from Inta…Unlock the full power of today’s billing and collection technologies by starting with what matters most: strong, well-defined policies and procedures. In this dynamic, expert-led session, participants will explore how foundational workflows—from Intake through final collections—are critical to successfully implementing automation and AI tools. Learn how clear processes not only improve operational consistency but also enable the most effective use of modern billing technologies. Our panel of industry experts will break down each stage of the revenue cycle and offer actionable insights on aligning your internal practices with today’s most impactful tech solutions to drive efficiency, cash flow, and profitability.Show MoreClick the title to see all details

Panel (3 or more speakers; 90 min)Session TypeBusiness OperationsSession Track
Bruce Gehring
Ronda Buhrmester
Joey Graham
Amie Barone
Bruce Gehring
Bruce GehringSVP Business Development, Allegiance Group
Ronda Buhrmester
Ronda BuhrmesterVP Client Experience, Prochant
Joey Graham
Joey GrahamCEO, Prochant
Amie Barone
Amie BaroneCOO, ACU-Serve
Bruce Gehring
Bruce GehringSVP Business Development, Allegiance Group
Ronda Buhrmester
Ronda BuhrmesterVP Client Experience, Prochant
Joey Graham
Joey GrahamCEO, Prochant
Amie Barone
Amie BaroneCOO, ACU-Serve
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
If yes, who would you recommend as your fellow panelist?:Ronda Buhrmester, Joey Graham, Amie Baron
Please include five learning objectives::1. Understand the foundational role of policies and proceedures for effective billing and collections performance. 2. Identify key workflow components 3. Explore automation and ai tools that can assist 4. Recognize risks 5. Gain actionable strategies
Mon Mar 023:30 PM – 5:00 PM121 A-C

TEC01: RCM on Autopilot: How AI Is Rewiring Revenue Operations

In today’s competitive HME landscape, traditional revenue cycle management (RCM) strategies are no longer enough. To thrive, providers must embrace in…In today’s competitive HME landscape, traditional revenue cycle management (RCM) strategies are no longer enough. To thrive, providers must embrace innovative technologies that streamline workflows, improve collections, and enhance the patient experi…In today’s competitive HME landscape, traditional revenue cycle management (RCM) strategies are no longer enough. To thrive, providers must embrace innovative technologies that streamline workflows, improve collections, and enhance the patient experience. This session deconstructs the next leap in RCM: autonomous AI-powered revenue‑cycle workflows that reconcile claims, predict denials, trigger self‑service tasks and optimize staff performance This power-packed panel discussion brings together leading voices from across the industry to explore how the convergence of automation, data intelligence, and AI-powered RCM platforms is reshaping the financial future of home-based care providers. What to expect: How next-generation RCM platforms are transforming collections and cash flow The role of AI, predictive analytics, and workflow automation in improving operational efficiency Proven strategies to achieve 95%+ collection rates while reducing denials and days sales outstanding (DSO) How forward-thinking providers are leveraging real-time data insights to drive performance What industry leaders predict for the future of RCM and how to prepare your organization today  Key Learning Objectives: Map Value Migration across RCM functions to identify automation opportunities How to Design a 90-day MVP Assess your organization’s AI readiness and data maturity Quantify ROI and operational gains from technology-driven workflowsShow MoreClick the title to see all details

Panel (3 or more speakers; 90 min)Session TypeTechnology and InnovationSession Track
Mathew Mammen
Steve Griggs
Joey Graham
Mathew Mammen
Mathew MammenCEO, Exec Chairman, Ashvin AI, Prochant
Steve Griggs
Steve GriggsCEO, Maitland Capital (Ex Adapt Health)
Joey Graham
Joey GrahamCEO, Prochant
Mathew Mammen
Mathew MammenCEO, Exec Chairman, Ashvin AI, Prochant
Steve Griggs
Steve GriggsCEO, Maitland Capital (Ex Adapt Health)
Joey Graham
Joey GrahamCEO, Prochant
Allow Registration:No
Capacity Unlimited:Yes
Do you feel as though there is a topic missing?:No
If yes, who would you recommend as your fellow panelist?:Steve Griggs (ex CEO Adapt Health), Joey Graham (CEO, Prochant)
Please include five learning objectives::Map Value Migration, Assess AI readiness, Design a 90-day MVP, Leverage Risk Scoring for Compliance, Quantify ROI