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Chris Kinard

Chris Kinard

COOValere Health

Chris is the COO of Valere Health, bringing over 20 years of experience in post-acute care and leveraging technology and automation to optimize operational workflows. His career has been dedicated to developing innovative, value-based healthcare solutions that enhance efficiency and improve patient outcomes in the home.

With expertise spanning the Home Medical Equipment (HME) industry—including delivery, patient education, claims billing, business management, and technology development—Chris has held key roles such as operations manager, market analyst, and co-founder of LifeH2H. At LifeH2H, he led the creation of a SaaS platform for compliant order processing and launched LifeTouch, a post-acute care coaching and coordination service for patients living with chronic conditions.

A passionate advocate and educator, Chris serves on the Medtrade Education Advisory Board and is committed to advancing the HME industry. Chris holds a bachelor’s degree in business management from North Greenville University. Outside of work, Chris enjoys connecting and serving others at home and through church.

Building Better Billing Outcomes Through Process and Technology

Today’s DME providers face growing pressure to improve efficiency, accelerate cash flow, reduce administrative workload, and adapt to rapidly evolving

Today’s DME providers face growing pressure to improve efficiency, accelerate cash flow, reduce administrative workload, and adapt to rapidly evolving technology. However, even the most advanced billing, automation, and AI tools cannot deliver their

Today’s DME providers face growing pressure to improve efficiency, accelerate cash flow, reduce administrative workload, and adapt to rapidly evolving technology. However, even the most advanced billing, automation, and AI tools cannot deliver their full value without strong, well-defined policies and procedures.

In this dynamic, expert-led panel discussion, industry leaders will examine the foundational workflows that drive billing and collectio

Today’s DME providers face growing pressure to improve efficiency, accelerate cash flow, reduce administrative workload, and adapt to rapidly evolving technology. However, even the most advanced billing, automation, and AI tools cannot deliver their full value without strong, well-defined policies and procedures.

In this dynamic, expert-led panel discussion, industry leaders will examine the foundational workflows that drive billing and collection performance—from intake and documentation through payment posting and final collections. Panelists will highlight common challenges across the home medical equipment industry and share practical insights for aligning internal processes with today’s most effective technology solutions.

Attendees will learn how consistent workflows support successful technology implementation, reduce manual effort, strengthen accountability, and improve financial performance. The panel will break down each stage of the revenue cycle and provide actionable strategies for using process and technology together to drive greater efficiency, cash recovery, and profitability.

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Panel (3 or 4 speakers; 90 min)Session TypeBusiness OperationsSession Track
Kelly Grahovac
Bruce Gehring
Joey Graham
Chris Kinard
Kelly Grahovac
Kelly GrahovacGeneral Manager, The van Halem Group
Bruce Gehring
Bruce GehringSVP Business Development, Allegiance Group
Joey Graham
Joey GrahamCEO, Prochant
Chris Kinard
Chris KinardCOO, Valere Health
Kelly Grahovac
Kelly GrahovacGeneral Manager, The van Halem Group
Bruce Gehring
Bruce GehringSVP Business Development, Allegiance Group
Joey Graham
Joey GrahamCEO, Prochant
Chris Kinard
Chris KinardCOO, Valere Health
Allow Registration:No
Capacity Unlimited:No
Do you feel as though there is a topic missing?:No
Please include three learning objectives::By session end, participants will 1)explain how clear policies and workflows improve billing and cash flow, 2)evaluate AI and automation in the revenue cycle, and 3)apply strategies to align processes with technology while managing implementation risks.
Would you be willing to speak on a panel?:Yes