Call for Speakers – Topics

**Please note, our EAB members are looking for at least two advanced learning sessions per track.

Audits, Compliance, Provider Enrollment & Accreditation

The DMEPOS industry is accustomed to undergoing audits by various oversight entities. For suppliers, it is essential to be aware of the audit environment and its implications and how to proactively prepare. In addition, in recent years, accreditation and enrollment challenges have plagued suppliers and caused significant compliance issues. The sessions in this track, delivered by industry experts and peers, will give participants the tools they need to mitigate the negative impacts of audits, enrollment risks, and other compliance-related issues.

Suggested topics:

  • Current and future audit trends
  • Internal and external audit strategies
  • Avoiding and resolving enrollment issues
  • Maintaining accreditation standards
  • Compliance program best practices

Business Operations

Tailored for business operations professionals and leaders seeking to enhance organizational performance, operational efficiency, and team effectiveness, this track explores strategies that drive sustainable growth across the HME industry. Attendees will gain insights into optimizing workflows, improving revenue capture, strengthening operational processes, and developing high-performing teams that support long-term business success.

Join us to discover innovative approaches, practical solutions, and leadership strategies designed to improve operational outcomes, enhance collaboration across departments, and positively impact your organization’s financial performance and patient experience.

Suggested topics:

  • Streamlining workflows, process improvement, operational efficiency, and cost to serve optimization
  • Revenue cycle management and claims/denials strategies
  • Data-driven decision-making, KPI development, and operational reporting
  • Workforce planning, staffing, and team performance
  • Leadership development, people management, and cross-functional collaboration
  • Change management, workflow automation, and process standardization

Leadership Strategy & Emerging Opportunities

Designed for both emerging and experienced DME leaders, this forward-looking track explores the evolving business landscape shaping the future of the industry. Whether you’re scaling, pivoting, or preparing for what’s next, these sessions deliver the strategic insight and market intelligence to lead with confidence.

Suggested topics:

  • Growth and expansion planning
  • Emerging care models and distribution channels
  • Alternative and emerging revenue streams
  • Strategic alliances, partnerships, and subcontracting
  • M&A, succession, and transition planning
  • Accessing capital markets and managing financial risk
  • Staffing alternatives including offshoring and outsourcing
  • Retail cash sales and new market opportunities

Technology, Innovation & AI

AI and automation are actively transforming HME — and the providers moving deliberately to adopt them are already seeing measurable gains in efficiency, compliance, and revenue performance. Whether you’re building your technology roadmap or ready to expand what you’ve already deployed, these sessions deliver practical, applicable insight to help you act with confidence.

Suggested topics:

  • AI-driven workflow automation: digital intake, e-prescribing, prior auth, denial management, inventory optimization
  • Technology stack assessment and modern platform adoption
  • Interoperability, data exchange, and platform integration
  • Documentation burden reduction and compliance risk flagging
  • Predictive analytics and operational decision-making
  • Emerging solution categories and disruptive delivery models
  • Patient engagement technology, device data, RPM, and outcomes management

Legislative, Regulatory, Legal

The DMEPOS industry is highly regulated. There are many federal statutes and CMS regulations that DMEPOS suppliers must follow. And every state has multiple statutes and regulations pertaining to DMEPOS suppliers. This track offers programs from experts on legislative, regulatory and legal issues. Speakers include attorneys who advise DMEPOS suppliers on how to be legally compliant. Speakers also include individuals with experience working with federal and state legislatures…and regulatory agencies…on issues important to the DMEPOS industry.

Suggested topics:

  • Federal fraud and abuse laws
  • Anticipated federal legislation and CMS regulations
  • Avoiding government enforcement action
  • Legally compliant arrangement with physicians and other referral sources
  • Competitive bidding
  • Provider enrollment, moratorium and 36-Month Rule
  • Mergers and acquisitions

Managed Care

The reimbursement landscape continues to evolve for healthcare with an increase in Medicare Advantage and Medicaid Managed care enrollment. Also impacting this landscape are the growing value-based care and alternative payment models that payers, providers, manufacturers, and distributors are developing and/or participating in. This track will focus on how to make your business successful when working with managed care plans, commercial payers, and value-based care models. It also includes information on how your business can effectively develop payer relationships, manage and negotiate your payer contracts, and operational best practices to ensure your business can be successful in a managed care world.

Suggested topics:

  • Common challenges and solutions in payer relations
  • Leveraging technology for enhanced payer relations
  • Contract negotiations-how to negotiate favorable terms
  • Innovation and value based care in managed care

Sales & Marketing

The sales & marketing track will offer DMEPOS and CRT owners, leadership, management, and sales representatives with relevant education and training to grow revenue. The content should focus on the why, what and how to engage the referral community, increase efficiency and productivity, and gain market share. The sessions offered are field tested, current best practices and proven strategies that provides information with application for the beginner and seasoned veteran.

Suggested topics:

  • Utilizing technology and data for sales productivity
  • A clinical sales approach for the non-clinical sales professional
  • Engage with the referral community with education and training
  • Engage with payers, referral sources and customers to focus on the whole patient
  • Sales accountability through leadership and management using KPI’s to improve market share