Lisa Ziehl
Director Customer SuccessBrightreeLisa Ziehl is the Director of Success with Brightree, LLC and has been in the HME industry since 2004. At Brightree, she works closely with providers ensuring maximum use is being achieved, benchmarks are being met and operational efficiency is obtained. She is adamant that technology can aid in efficiencies and is passionate in helping HME providers find solutions within their workflow. Lisa travels to HME offices across the country where best practices are developed and implemented. She spent 10 years in a health system based HME in MN where, as Operations Director, she focused on streamlining front end processes to gain operational effectiveness. Lisa was honored to serve on the Midwest Association of Medical Equipment Suppliers Board of Directors for 4 years. She enjoys spending time on the water in the land of 10,000 lakes where she resides with her husband and 3 children.
BO04: Elevate Your Operations: Master KPIs & Ignite Employee Engagement
As leaders, it's easy to focus on what’s not working. But what if we shifted our lens to what’s going right? This session invites you to explore how c…As leaders, it's easy to focus on what’s not working. But what if we shifted our lens to what’s going right? This session invites you to explore how celebrating strengths and refining processes can elevate your entire operation. Through process mappi…As leaders, it's easy to focus on what’s not working. But what if we shifted our lens to what’s going right? This session invites you to explore how celebrating strengths and refining processes can elevate your entire operation. Through process mapping and strategic KPI alignment, we’ll uncover ways to reduce inefficiencies and boost productivity. You’ll walk away with actionable insights to set clear expectations, enhance employee morale, and drive sustainable success. Join this dynamic trio for a high-impact session packed with practical strategies and real-world examples you can implement immediately.Show MoreClick the title to see all details
