PD06: Human Touch vs. High Tech: Balancing Efficiency and Scale in PAP Adherence Support
Panel Objective:
To explore how technological advancements—such as mobile apps, AI, and machine learning—are transforming the delivery of patient support in PAP therapy. The focus will be on operational efficiency and scalability rather than clinical adherence outcomes alone. The panel will discuss Pros’ and Con’s how different models (technology-driven, human-driven, and hybrid) are evolving within the HME landscape and what that means for the future of respiratory care delivery.
As reimbursement models shift and margins tighten, the HME industry is at a crossroads: Can technology alone drive scalable patient engagement, or is the respiratory therapist still central to success? This panel will bring together “Thought Leaders” from across the spectrum—manufacturers developing AI-driven platforms, DMEs leveraging automation, and providers investing in live RT support—to debate the best paths forward. Attendees will gain insight into operational implications, cost savings, and the evolving workforce model, helping them make informed decisions about their own adherence strategies.
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