WATERLOO, IA — VGM & Associates has hired Cindi Petito (top left) as its new director of Clinical Networks, and Nikki Grace will be joining as director of OPGA.
Petito brings with her over 29 years of experience in multiple healthcare settings, including complex rehab, as well as being a certified home accessibility specialist and key opinion leader in home modification and accessibility. She also has more than 20 years of working with both Medicare and Medicaid, commercial insurance companies, and workers comp programs.
In her new role, Petito will support U.S. Rehab and VGM Live at Home, both divisions of VGM & Associates, and she will lead the charge to build out a network of occupational therapists that will allow VGM to increase referrals to members, amongst many other initiatives, to better align mutual efforts and support market growth.
“I am incredibly grateful for the opportunity to contribute to this outstanding organization, support VGM’s members and vendor partners, and the industries to which I have devoted my career,” said Petito. “I wholeheartedly believe in our vision for growth and the impact we will achieve together.”
Grace will support VGM’s OPGA community and continue advancing the O&P profession for OPGA’s members and supplier partners.
Grace is a dedicated advocate and leader in osseointegration education in the O&P field. In her previous role as the Director of North American Operations for Osseointegration International, Nikki offered support to amputees worldwide. Nikki’s commitment to O&P goes further with her establishment of Central Illinois Amputees, a nonprofit organization that raises awareness and addresses the specific challenges faced by amputees in rural areas, bridging gaps in access to care.
“I am thrilled to join OPGA and honored to contribute to its legacy during such exciting times for the O&P profession,” said Grace. “With new technologies emerging and a new generation of clinicians entering the field, I am eager to support OPGA members by creating opportunities for access to care through education, business development, and member services.”
Grace’s strong voice in championing emerging technology, prosthetics, patient care, and access to services reflects her commitment of ensuring that the O&P profession receives the essential support and resources needed to provide exemplary patient care in a sustainable manner.
“We are extremely excited for Cindi and Nikki to join VGM & Associates and expand our team of experts to strengthen the programs we offer to our members and the entire industry,” said Lindy Tentinger, president, VGM & Associates. “Both of these women have been such a force in their respective areas already, and as we stand on the cusp of a new horizon, VGM’s dedication to guiding the future and helping our members’ businesses thrive will undoubtedly flourish with Cindi Petito and Nikki Grace on our team.”
VGM & Associates Releases New Playbook On Business Management Operations
WATERLOO, IA – VGM & Associates has released the fourth playbook of the year, “Mastering Business Management and Optimization.” This publication offers actionable insights and advice to enhance business operations, financial health, and customer relationships throughout the industry.
Covering a wide range of topics, this playbook explores the next generation of cybersecurity measures, financial health checks to ensure no money is left on the table, and proactive fraud prevention strategies to safeguard your business. Additionally, it delves into enhancing referral relationships and delivering exceptional customer experiences, while also providing guidance on operational excellence and business expansion strategies.
“VGM members are beginning to plan and budget for 2025, and we want to set them up for success by offering considerations and best practices for business management operations in order to do business better,” says Mandi Rodgers, VP, Marketing, VGM & Associates. “Our goal with this publication is to encourage everyone who reads it to embrace the opportunities and challenges that mastering business management and optimization presents to flourish in 2025.”
Members can download their copy at vgm.com/playbook or by logging in to the VGM members-only portal and downloading it from the Playbook tab.