Centralized Intake, Hub & Spoke, Offshore Subcontracting and Other Tools
The DME industry today is much more complicated, and more fast flowing, than the industry was 20 years ago. With the aging Baby Boomers, demand for DME is increasing. Counterbalanced against this are the evolution of technology (think AI), expansion of managed care, decrease in reimbursement, and aggressive audits. To succeed in this environment, DME suppliers must think outside the box and adopt a business model that increases efficiency…and the resultant reduction in costs. This program will discuss the multiple tools at the DME supplier’s disposal, including (i) implementing central intake, (ii) adopting the hub and spoke model, (iii) utilization of offshore subcontractors, (iv) use of AI, and (v) entering into legally compliant telehealth arrangements.

