AMARILLO, TX – The current administrative appeals process is beyond unfair to DME suppliers. A supplier will get hit with a post-payment audit involving multiple patients. The auditing contractor will look for reasons to deny the claims and seek recoupment. The contractor will send a recoupment letter to the supplier…..and then the administrative appeals process begins.
If the supplier timely appeals to the redetermination stage, then CMS will be unable to offset against payments in the pipeline, and against future payments, to pay for the claims denied during the audit. Under the auspices of a “stacked deck,” it is unlikely that the supplier will be very successful at the redetermination stage. If the supplier timely appeals to the reconsideration stage, then there will be no offsets. As with the redetermination stage, the chances of substantial success at the reconsideration stage are low.
And then the supplier enters the Twilight Zone. After the reconsideration stage, the supplier will appeal to the Administrative Law Judge (“ALJ”). The good news for the supplier is that the odds of success at the ALJ stage increase appreciably.
The bad news is two-fold. First, CMS can offset while waiting for the ALJ decision. Secondly, because of the huge backlog of cases pending before ALJs, it will take years before the supplier’s appeal is heard. By the time the appeal is heard, CMS will have recouped all of the money that the supplier owes after the reconsideration stage. The supplier is in the proverbial “no win” situation.
Fortunately for the DME industry, other larger groups of providers are in the same boat. One such large group is the hospital industry. The American Hospital Association (“AHA”) brought a lawsuit to force CMS’ hand and an important ruling was recently handed down. On December 5, 2016, the U.S. District Court for the District of Columbia granted summary judgement in American Hospital Association et.al., v. Burwell in favor the AHA in its lawsuit to reduce and eliminate the backlog of Medicare reimbursement appeals.
The ruling requires DHHS to eliminate the backlog of Medicare reimbursement appeals by December 31, 2020, as part of a four year reduction plan. Specifically, the court adopted AHA’s proposal to reduce the appeals backlog pursuant to a four-year timetable:
• 30% reduction from the current backlog of cases, pending at the ALJ level, by December 31, 2017;
• 60% reduction by December 31, 2018;
• 90% reduction by December 31, 2019; and
• 100% reduction by December 31, 2020.
The court order also requires DHHS to file quarterly status reports to update the statistics for the current and projected backlog, in which DHHS must also describe any significant administrative or legislative actions that will affect the backlog.
Subsequently, DHHS filed a motion for reconsideration. In so doing, DHHS argued that it will be able to meet the deadline only by “blindly paying Medicare claims without regard to merit.”
In rejecting the motion, the court stated: “The court is not unsympathetic to [HHS’] plight, nor does it take lightly the decision to intervene in an executive agency’s efforts to respond to a complex problem……This court must follow the instructions of the D.C. Circuit, however, and here the standard it set out led this court to conclude that equitable ground existed for [relief] and that the reductions timetable was the most appropriate form of such relief.”
It remains to be seen whether DHHS will appeal the court’s decision.
Attribution: Portions of this article were taken from (i) the AHLA December 20, 2016 Email Alert entitled “U.S. District Court for the District of Columbia Requires HHS to Eliminate Medicare Appeals Backlog by December 31, 2020,” authored by Stewart Kameen, Esq., with Ober/Kaler and (ii) January 4, 2017 Law360 article entitled “HHS Must Clear Hospital Appeals Backlog, Judge Rules,” authored by Jeff Overley.
Jeffrey S. Baird, JD, is chairman of the Health Care Group at Brown & Fortunato, PC, a law firm based in Amarillo, Tex. He represents pharmacies, infusion companies, HME companies and other health care providers throughout the United States. Baird is Board Certified in Health Law by the Texas Board of Legal Specialization, and can be reached at (806) 345-6320 or firstname.lastname@example.org.