AMARILLO, TX – The following question often arises: “Is a DME supplier limited to collecting blue ink AOBs or can the supplier rely on recorded phone calls for AOBs?” The short answer is that suppliers can use recorded phone calls for AOB

AMARILLO, TX – Assume that a DME supplier is a plaintiff, defendant, or witness in a civil lawsuit. Assume that the supplier receives a subpoena from a party to the lawsuit…and assume that the subpoena asks for a patient’s file. How sho

CHARLOTTE, NC — The right culture may be the key to better back-office management. According to a recent best practices study by Prochant, a provider of billing and process outsourcing services for the HME industry, driving innovation can improve b

AMARILLO, TX – This article summarizes the requirements of and differences between dispensing and written orders. Dispensing Order For Medicare purposes, it is generally understood that most DME can be dispensed upon the receipt of a dispensing

AMARILLO, TX – In the past, most Medicare patients were covered by Medicare fee-for-service (“FFS”) and most Medicaid patients were covered by Medicaid FFS. These terms are commonly known as “traditional Medicare” and “traditional Med

AMARILLO, TX – DME suppliers operate in a highly regulated environment. Suppliers must comply with (i) federal anti-fraud laws, (ii) state anti-fraud laws, (iii) supplier standards, (iv) accreditation requirements, and (v) guidance from Medicar